The issues of creating and processing text, tabular and presentation electronic documents through programs from the Microsoft Office package and the Internet were considered. Particular attention is paid to working with tools for maintaining disks, archives and protecting business information. The basic techniques of working in the environment of the computer-aided design system AutoCAD 2014 of the Russian version are described in detail. Designed for students of institutions providing secondary specialized education. Of interest to a wide range of stakeholders.