BOOKS - BUSINESS AND ECONOMICS - Управление гостеприимством. Вводный курс...
US $6.60
157449
157449
Управление гостеприимством. Вводный курс
Author: Уокер Джон Р.
Year: 2017
Format: PDF
File size: 113 MB
Language: RU
Year: 2017
Format: PDF
File size: 113 MB
Language: RU
This textbook is a natural continuation and development of the previous book by J. Walker "Introduction to Hospitality," two editions of which (UNITI, 1999, 2002) are widely in demand on the Russian market. The author focuses on management issues in relation to various areas of the hospitality industry - hotel and restaurant business, holding meetings, conferences, exhibitions, tourism, recreation and entertainment, gambling - taking into account the characteristics of the 21st century. The main topics considered include leadership and management, planning, organization of communication, motivation, control and information technology, as well as ensuring security in the industry.