The most valuable skills at work are often untaught and unspoken. But they are key to a successful career. Also known as job skills, career skills, or soft skills, these skills are typically not sufficiently taught by the school system or employers. Or they are only taught as part of leadership training courses or talent or mentorship programs - resulting in unequal access to these all-important skills. But there is no reason why anyone should start their career without these skills. Written with career starters in mind - but applicable to everybody - 12 Universal Skills demystifies the twelve most important skills into practical "how-to" advice. In a unique framework, you will find all the tips and tricks and do's and don'ts you need to get your career off to a good start and thrive in your job.