Here is a practical guide to effective verbal, non-verbal and written business communication. Proven tips and tricks will help keep the interest of a large audience, impress a potential employer, or simply win the discussion at an important meeting. Developing communication skills can have a direct impact on your career progression. In this book you will find everything you need for fruitful oral communication, building relationships with colleagues, improving persuasion skills and effective presentations, conducting e-mail correspondence, as well as successful networking.