Empathy is the key to success! Researchers have proven that we transmit more than 90% of information non-verbally and only 10% in words. Therefore, for effective communication, you need to use not only speech, but also gestures, facial expressions, tone of voice. By improving these skills, you can arrange a personal life, find friends and even move up the career ladder. This is a kind of sixth sense, almost a reading of thoughts. With this book, you will learn not only to learn what is happening in the head of another, but also to accept the fact that other people's beliefs may be different from ours. It will give you 7 keys, thanks to which you will learn to find an approach to each person, be more tolerant and not get into awkward situations.