Measuring Return on Investment in Training The purpose of the Roadmap series is to serve as a resource for developing and implementing learning and skills development strategies that contribute towards improving individual and organisational performance. The series provides guidelines on using learning and skills development interventions as tools for achieving business goals. HRD and HR managers will find the series valuable for identifying the most important issues they need to consider in planning and managing their people-development strategies. Practitioners involved in a wide spectrum of fields related to learning and skills development will be able to follow the action steps and guidelines provided in implementing these strategies. The series answers key questions posed by managers and practitioners involved in people development: How is this issue relevant to my organization? What should we do about it? How should it be done? What do we need to ensure that it promotes the achievement of our organisation's main objectives? The Learning and Skills Development series is a unique, highly focused and cost-effective product designed as a tool