BOOKS - BUSINESS AND ECONOMICS - Employee Experience by Design How to Create an Effec...
Employee Experience by Design How to Create an Effective EX for Competitive Advantage - Emma Bridger, Belinda Gannaway 2021 PDF Kogan Page BOOKS BUSINESS AND ECONOMICS
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Employee Experience by Design How to Create an Effective EX for Competitive Advantage
Author: Emma Bridger, Belinda Gannaway
Year: 2021
Number of pages: 305
Format: PDF
File size: 16,8 MB
Language: ENG

In a world adapting to continuous change and disruption, delivering a great employee experience is vital. How can organizations create an experience that enables their people to thrive; an experience that unlocks productivity and creates competitive advantage?Employee Experience by Design is a practical guide for HR professionals, business leaders and anyone needing to create an employee experience that empowers people to perform at their best. By setting out simple steps that any team or organization can follow, it demystifies EX, and shows how to design an exceptional experience for employees. Drawing on positive psychology, the book demonstrates what a good workplace experience means for people. A world away from perks and benefits, the authors show how to discover what really drives an excellent EX. They then walk through a user-friendly framework covering all levels of EX, from organizational culture to people processes and everyday behaviours.

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