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The Era of New Services: New Services, New Infrastructure and Service Rules for the Future Society (Management for Professionals) - Lefei Li April 16, 2024 PDF  BOOKS
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The Era of New Services: New Services, New Infrastructure and Service Rules for the Future Society (Management for Professionals)
Author: Lefei Li
Year: April 16, 2024
Format: PDF
File size: PDF 33 MB
Language: English

This book presents a revolutionary approach to service innovation, combining an interdisciplinary perspective with a robust theoretical framework. Integrating design thinking and systems engineering, it offers a fresh view on evolving service industries. The book is enriched with global case studies, bridging theory and real-world application, making it an essential resource for both professionals and students. It stands out by analyzing new business models and offering both qualitative and quantitative methods for service design, making it a must-read for those seeking to excel in the dynamic service market.

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