Learn how a business operates and improves its processes from some of the leading experts in the field.Operations Management, 10th edition is the ultimate guide on the subject, providing you with the best ways and strategies to understand appreciate what is actually happening within an organisation.Strategic in its perspective and with a clear structure, the book offers a comprehensive and practical way to study key concepts from theory to practice.With plenty of new end-of-chapter case studies and a plethora of international real-world examples, this edition aims to challenge your critical thinking, both individually and in class, and help you make sense of how a business works.