Over the past 15 years, this book has become a desktop guide for those involved in coaching and mentoring at the individual, team and organizational levels. Here you will find information on all types of coaching and mentoring - how they differ and what tools they use to achieve the highest result. The third edition of the book, updated and expanded, highlights all current achievements and trends in coaching, including supervision, and provides examples of practical applications of coaching and mentoring in organizations. You will learn how to justify the need for investment in coaching and mentoring, how to align coaching with the general tasks of the business, how to prove and evaluate the effectiveness of coaching and its beneficial impact on the work of employees.