The common image of the secretary or personal assistant is that of a quiet Miss Jones type not usually expected to have the courage or the right to speak out on something they are passionate about However PAs have a vital role to play in an education environment a role that requires real bravery Written by the former PA to the principal of an innovative new academy in the UK who now delivers training courses for secretaries and PAs in schools globally this book offers tips hints anecdotes time saving advice knowledge and expertise for PAs secretaries and administrators to follow throughout the year Each individual bravery themed section is packed with advice and insights to assist with your continuing professional development enable you to perform at your best and cope with the inevitable challenging situations you face one week at a time PAs secretaries and administrators in schools colleges and universities this book is for you Make this a brave year