Even if you are sure that you own all possible sales tools - you need this collection! This is an anthology of modern methods of negotiation and sales, which are useful to refresh in memory, each time placing in the context of current relationships. The collection includes sammari (brief content) for classic and fresh bestsellers on sales and negotiations, such as "Hug your customers," "Bible of trade," "Negotiations without defeat," "Effective commercial offer," "Know exactly what to say" and "Three dialogues about value" (for the first time in Russian).