The purpose of this book is to provide a clear, concise, yet simple and compelling explanation of what quality systems are, how they integrate with customer requirements, and how they are really meant to be defined, documented, implemented, and maintained.You will discover some basic concepts required to - Where your company stands- What the gaps are- What to do about it- What the future prospects are for your quality systemThe concepts are based on the trials and tribulations seen by the author in nearly 30 years of experience at a wide variety of companies. The book is meant to be read and enjoyed by management-level quality and business professionals, and the executives to whom they report. It has a strategic emphasis and management overview that distinguishes it from most quality assurance, quality control, and tactical references.The examples used throughout are based on actual companies and experiences. They are not specific to any individual company, but rather are composites of the good and the not-so-good practices and approaches the author has seen over the years. - - - - and "Ever wish you could sit down with an expert and just talk about quality systems - what you have experienced, what the expert has experienced, what worked and what didn't? Did you ever want to get ideas on how to solve a vexing problem related to regulated systems? Ken Imler's book is like that conversation. It gives background and context to the regulations that you do not ordinarily find in the more technical books that are simply a compendium of the regulations. Get It Right provides the insight and knowledge that only comes from having been there, and should occupy a prominent place on every quality professional's reference library shelf. and "Edward GriffithChair 2004 - 2005ASQ Biomedical Division - - - - and "Straight to the point with no punches pulled. Reality check for executive management who prefer fighting fires instead of adopting a strategic visionary approach. and "Vimal KorattyileKuala Lumpur, Malaysia