How often misunderstandings, resentments and quarrels arise in our communication! All this can be avoided by being able to hear each other for real. This book will teach you to listen actively and give 30 practical methods of communication without misunderstanding. Become a skilled listener! • Get what you need from people easier. • Learn to understand yourself better. • Improve your self-esteem. • Define reasonable boundaries in communication with other people. • Build stronger relationships with others. • Expand your professional opportunities.