Today, interactive dashboards are the best tool for viewing and analyzing information about business process performance. This is not just a screen with bizarre graphs, but a full-fledged information system based on the infrastructure of business analysis and data integration. The book was based on studies of the work of many companies that have deployed panels of indicators of various types. This allowed Wayne Eckerson to create a kind of guide to help quickly launch performance management programs based on dashboard technology, maximize efficiency and accelerate results. If you are a company executive, IT specialist or student who wants to pursue a career armed with the most advanced concepts for improving business efficiency, then this book is for you.