A distinctive feature of the publication is an unparalleled systematic presentation of a set of issues related to managing the business operating environment. Present trends, concepts and approaches to management are presented. The place of the business operating system in the organization's management has been determined. A description of the content of the company's operating environment, its characteristics, organization models and management standards is given. Business operational strategy development procedures are presented. We identified ways to improve the efficiency of the company's activities and develop a process approach to management at the operational, functional, cross-functional and inter-organizational levels of activity integration. The textbook is intended for students, students and teachers of universities, graduate students, managers, specialists and researchers.