In this book, for the first time, the emphasis is not on telling the reader what business process reengineering is, but on how to systematically, step by step, reengineer business processes in your organization. It is not easy to see the right business processes, it is not easy to break them into basic elements, it is even more difficult to optimize them. Certain recommendations are needed, and the reader will find these recommendations in the practical guide offered to him. For students of economic specialties, heads of organizations and managers, as well as specialists.