Domestic and foreign experience in hotel and restaurant management is summarized. Main problems of effective hotel enterprise management, essence and peculiarities of hotel business management, its organizational structure, functions and methods of management are considered. Attention is paid to such fundamental issues as the management of personnel and labor processes, the personality of the manager, as well as quality management in hotels and restaurants. Management decisions are presented as the main result of the manager's work. Corresponds to the Federal State Educational Standard of Higher Professional Education of the Third Generation. For undergraduate and graduate students of economic universities, students of the retraining and advanced training system of the hotel and restaurant business.