BOOKS - BUSINESS AND ECONOMICS - Автосервис. Производство и м...
Автосервис. Производство и менеджмент - Волгин В 2005 DJVU Дашков и К BOOKS BUSINESS AND ECONOMICS
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Автосервис. Производство и менеджмент
Author: Волгин В
Year: 2005
Number of pages: 520
Format: DJVU
File size: 19 MB
Language: RU

Machine models are changing, but the market will only tighten the requirements for service and spare parts. The conditions of this type of activity are dictated by the consumer. Strictly speaking, he does not need a part or repair, but his own serviceable car. By offering a spare part immediately and repair within an acceptable time frame, the technical center provides him with a service to solve the problem, and this service is remembered better than advertising measures.

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