Joy of work, partnership within the company, meticulous planning combined with freedom of decision-making - these ideas have been proposed by management and marketing theorists for a long time, but it was Klaus Kobyell, a restaurateur and owner of an old hotel, who for the first time in practice consistently brought them to life. The unique innovative method of employee motivation used by him is universal and can be effectively used in any business area - be it a hotel, law office, restaurant or car service. The book is addressed to managers, managers and owners of small and medium-sized businesses, as well as those who are just planning to open their own business.