BOOKS - HUMAN AND PSYCHOLOGY - Деловое общение. Учебное пособие...
US $8.88
67926
67926
Деловое общение. Учебное пособие
Author: Измайлова М.А.
Year: 2009
Format: PDF
File size: 10,3 MB
Language: RU
Year: 2009
Format: PDF
File size: 10,3 MB
Language: RU
This tutorial summarizes theoretical, methodological and practical material in the field of business communication. It covers the issues of communicative competence of a modern specialist, comprehensively considers the phenomenon of "communication," verbal and non-verbal means of communication, disclosed communication barriers and rules for overcoming them, considered forms of business communication (including business conversation, meeting, negotiations, public speaking), attached features of telephone communication and business correspondence, the problems of conflict in the business environment are touched upon. For teachers and university students and anyone interested in business communication problems.