This book is an indispensable assistant for managers of any age and experience for all occasions: how to speak in front of a hostile audience; how to be a leader when things are bad; how to improve team performance; how to gracefully push through your solutions; how to make people believe in themselves; how to deal with the crisis; how to create an impeccable reputation - only 101 lessons containing ways and techniques of management in any situation. Everything is very short, understandable and in the case. Each lesson gives small exercises for self-analysis and self-esteem, as well as conclusions. The book is divided into three parts: personality, colleagues, organization. At the end of each part is a test and tips.