AUDIOBOOKS - EDUCATION - Отчаянные аккаунт-менеджеры Как работать с клиентами без стр...
US $7.79
237363
237363
Отчаянные аккаунт-менеджеры Как работать с клиентами без стресса и проблем. (Аудиокнига)
Author: Шпирт Борис
Year: 2018
Format: MP3
File size: 72 MB
Language: RU
Genre: Деловое общение, технологии успеха
Year: 2018
Format: MP3
File size: 72 MB
Language: RU
Genre: Деловое общение, технологии успеха
The right relationship with the customer is the key to long-term cooperation and successful sales. Creating them can be difficult, but preserving and strengthening them is even more difficult. What needs to be done to make even the most "complex" customer satisfied? How to work with manipulator clients? How to tell the client "no" and avoid conflicts? How to be flexible, but not "bend"? All these questions will be answered and examples from the practical experience of the author of the book, an experienced specialist in customer service and sales Boris Shpirt.
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