Before you is a real "first aid kit" for a manager - a set of "pills" that will help not only increase efficiency, but also establish relationships in the team. The author analyzes the most problematic areas: loss of authority, toxic atmosphere, unfair performance of work and ignoring goals. From the book you will learn how: • to increase the level of completed tasks using the formula "resist - report," "completed - report"; • to motivate an employee with the archetype "hunter" and not go too far with a colleague "keeper"; • ecologically notice the success of a "special" employee so that he does not become a black sheep in the team; • lead those who suit you as fathers, and not fall into the state of a son. Pavel Sivozhelezov - expert on management skills, general director of the consulting company "Second Pilot," speaker of RBC-TV, author of the books "Personnel Hunger," "Soft Boss - Hard Boss."